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Recent Articles
Frequently Asked Questions for Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central is a sophisticated business management solution for small and medium-sized organisations. If...
5 Ways Jira Can Help Your Business in 2025
Today, organisations are always attempting to simplify processes and increase team cooperation. And they are doing this for good reason....
Why you need to get a Microsoft Business Central Partner in West Africa.
Getting a Microsoft BCÂ partner is more important than you think. While the software eases your business processes and makes them more...
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5 Ways Jira Can Help Your Business in 2025
Today, organisations are always attempting to simplify processes and increase team cooperation. And they are doing this for good reason....
Modern Service Management: A Guide to Transforming Your IT Operations
Did you know that organisations with mature ITSMÂ processes experience a 45% improvement in customer satisfaction, according to Forrester?...
What is Help Desk Software?
Have you noticed how businesses are handling customer support these days? You may see more companies using specialised software to manage...
Streamlining ITSM Upgrades with Atlassian Jira: The Future of Agile Service Management
We can’t expect to address current issues with outdated thinking and methods. In IT service management (ITSM), the stakes are high, with...
Understanding Service Level Agreements (SLAs) in Jira Service Management
What is a Service Level Agreement (SLA)? A Service Level Agreement (SLA) is a formal contract between a service provider and a customer...
The State of AI in Service Management
The term "AIÂ Service Management" (AISM) refers to the growing use of AIÂ in service management to boost productivity, enhance customer...
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What is Microsoft Power BI?
Microsoft Power BI is a powerful business intelligence and data visualization tool that allows users to easily connect, analyze, and...
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