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Frequently Asked Questions for Dynamics 365 Business Central

Frequently Asked Questions for Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a sophisticated business management solution for small and medium-sized organisations. If you're continually searching for how-tos or shortcuts, you're not alone. We've addressed the top Dynamics 365 Business Central frequently asked questions, providing you with clear, succinct, and instantly relevant solutions.


What is Microsoft Dynamics 365 Business Central?

Business Central is an all-in-one business management solution that helps companies streamline their processes, make smarter decisions, and grow faster.  It handles aspects of your firm, including finance, sales, service, and operations.


How does Business Central compare to older systems like Dynamics NAV?

Business Central is basically the cloud version of Dynamics NAV. It offers all of NAV's features, but with the added benefit of cloud technologies, such as faster updates, increased accessibility, and integration with other Microsoft programs.


Can I use Business Central in the cloud?

Yes! Business Central is designed to work in the cloud, which means you can access it from anywhere with an internet connection. This flexibility allows you to manage your business on the go.


What if I prefer to keep my data on-premises?

Don't worry – Business Central offers deployment options to suit your needs. You can choose between cloud-based (SaaS), on-premises, or even a mix of both (hybrid) setups.


How does Business Central work with Microsoft 365 apps like Outlook?

Business Central integrates seamlessly with Microsoft 365 apps. For example, you can manage customer interactions, view financial data, and even create invoices directly from Outlook. This integration helps you work more efficiently without constantly switching between applications.


Are there additional apps or add-ons available for Business Central?

Yes, there are many apps and extensions available to enhance Business Central's functionality. These add-ons can help tailor the software to your specific industry needs or add extra features. You can find these in the Microsoft AppSource marketplace.


How often is Business Central updated?

Microsoft regularly updates Business Central to improve features and add new capabilities. For the cloud version, updates are automatically applied, ensuring you always have the latest version. On-premises versions can be updated on a schedule that works for your business.


Can I try Business Central before buying?

Absolutely! Microsoft offers a free trial period to explore Business Central and see if it's the right fit for your business. You can even extend this trial if you require more time to evaluate the software.


How do I get support if I need help with Business Central?

Business Central is typically sold and supported through Microsoft partners. These partners can provide personalised support, training, and help with any technical issues. Additionally, there's a wealth of online resources, including Microsoft's documentation and community forums.


How does Dynamics 365 Business Central compare to Dynamics 365 Finance and Supply Chain Management?

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is Microsoft's ERP software for small and medium-sized businesses. Dynamics 365 Finance & Supply Change Management (formerly known as Dynamics 365 Finance & Operations or AX) is Microsoft's large-scale ERP system.


However, depending on your strategic needs, your organisation's size may not be the sole consideration in determining which Microsoft Dynamics 365 ERP software solution is best for you. Find out more about the differences here.


We have discovered that many multinational corporations choose the Dynamics 365 Business Central solution as a 'domestic' solution.


What does the integration with Microsoft 365 entail?

Business Central online is completely linked with Microsoft 365, allowing you to seamlessly transition between Microsoft 365 applications and Business Central via the app launcher. For example, Business Central allows you to access data in Excel, make reports in Word, and manage it in Outlook. For further information, see Use Outlook Business Central as Your Business Inbox.


Is Business Central suitable for my industry?

Business Central is intended to be versatile and adaptable to a variety of sectors. Whether you are in retail, manufacturing, services, or another industry, Business Central may most likely be tailored to your specific requirements. Microsoft's partner network offers a wide range of industry-specific solutions.


What Next?

Remember that, although Business Central is strong and adaptable, you should always speak with a Microsoft partner like onpoint to verify it's a suitable match for your unique company requirements. They can advise you on how to effectively integrate and utilise the program to optimise its advantages for your business.

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