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Using AI in Dynamics 365 Business Central

AI

Microsoft Business Central [BC] is a solution to your business needs. Business Central is equipped with the best tools to ease your financial and business processes and ensure maximum efficiency in the running of it. Using Microsoft BC typically has as its results; increased productivity, maximised efficiency, a streamlined and symbiotic business procedure, and reduction of operational costs, among others. Microsoft BC steadily poses as a back office software for the workplace. These features are already exceptional in themselves. However, some hacks increase the output and functionality of Microsoft BC. If you guessed AI, you couldn't be more correct.


How Can AI Help?

Ai

Combining AI with different processes tends to produce just one result most of the time: excellence! Wonder why it is used in different aspects of life and daily work. Now, when an already exceptional Microsoft BC is augmented by the outstretched able arms of AI, it takes the use of business ERP to the next level.


Automation

One of the uses of an ERP is to establish a routine for your business. This often entails scheduling functions, entering into different data sets, and other manual functions that employees typically carry out. With AI in the mix, however, these tasks can be simply automated. In other words, instead of requiring the manual input of employees for these tasks, Artificial Intelligence takes the reins and automates tasks like scheduling, data entry, inventory and stock taking, etc.


Decision Making

One of the functions of Microsoft Business Central is to collate different sets of data for the different facets of business. While these data are typically used to better the business and customer relations models, they're also used in making decisions for the company. Artificial Intelligence performs data analysis functions, evaluating complex data, and arriving at conclusions that could drive development if followed. To this end, one of the reasons you should coalesce AI with Microsoft BC is to assist in making more accurate decisions, based on available analysed data.


Customer Personalisation

AI, combined with Microsoft BC, helps to personalise customer experience. While Microsoft BC is not a CRM, it could pass for one if AI is used to complement it. Artificial Intelligence analyses the customers’ past actions and uses that information in simplifying and personalising the experience for the customers. These functions prove more useful in B2C businesses such as subscriptions, eCommerce, etc.


Increased Workplace Efficiency

The core function of Microsoft BC is to increase the efficiency in the office. The function of AI is to increase Microsoft BC’s efficiency in the office. Complementing Microsoft BC with AI assists in different business strata. These include data entry and data analysis as well as streamlined, aligned, and symbiotic business processes, among several other important functions. These also increase Business Central’s efficiency, largely ebbing the need for human input in its framework. As an implication, this allows the employees and workers to focus on more important, creative, and functional tasks than, say, entering data for the ERP.


Human Resource Functions

Based on previous employee data, AI can help in delegating tasks and departments, based on an employee's abilities. AI could also set reminders and schedules for basic HR functions like paying salaries, registering off-days and whatnot, all done automatically. Artificial Intelligence also assists in the recruitment process, deciphering which candidate best fits a position, based on the information presented to it. This increases the chances of hiring the best hands for your business.


Analysing Large DatasetsData gathered by ERPs is often complex and could consume a large amount of human time and resources in simplifying and analysing it. Here, AI sort of works a magic trick. As long as the data is complete and coherent, Artificial Intelligence can understand it, break it down, and present it as cohesive information. To put it more plainly, AI converts raw complex data into understandable information faster and better.


Forecasting Business Trends

AI is hardly a fortune teller. However, judging by its ability to analyse data accurately, chances are, it could help in predicting business or customer trends better. Artificial Intelligence analyses past data and previous behaviours, to predict future occurrences. So, if your business tends to depend on future projections, using AI to catapult Microsoft Business Central’s effectiveness should be your go-to.


Your Expert Guide: onpoint

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Microsoft BC is frankly already as efficient as could be. However, business competition is at an all-time high, creating the need for competitive edges and advantages over other businesses, including yours. The difference between ordinary and extraordinary is often a fine line and may rest on the ability to utilise minutia of information to one's advantage. Complementing Microsoft Business Central with Artificial Intelligence is a sure way to take advantage of these details, and create the fine line that could take your business from ordinary to extraordinary.


Onpoint is a partner that can help businesses with Microsoft Business Central. We have experience in this area and can provide:


  • Technical knowledge of Business Central and AI

  • Customized solutions for different industries

  • Ongoing support


If you're interested in exploring how AI can improve your use of Microsoft Business Central, onpoint is available to assist you through the process.



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